Automatically ask customers for feedback to measure customer satisfaction.
Ask for feedback after customers buy through POS and eCommerce
Collect valuable feedback
Find out what customers think about your business
Easy for customers
It's as straightforward as customers choosing a face
For your eyes only
Give customers a place to vent away from social media
Manage staff & Sites
Ensure staff are delivering great service
Measure results and monitor your store's performance in real time
Ease hard feelings with a reply, offer or loyalty points
Identify areas of improvement to better your business
Ask for feedback after customers purchase
Leading Point-of-Sale and eCommerce integrations allow you to automatically trigger feedback request emails after customers purchase.
How it works
Automatically send feedback emails
Add Feedback to your customer loyalty emails or send a stand-alone feedback email.
Customize a stand-alone feedback email
Loyalty + Feedback
Add Feedback to your Loyalty customer emails
Improve your customer satisfaction
Detailed reporting helps you manage your stores and staff from anywhere to improve your business. Get notified when you receive a feedback response so you can act on it right away.
The feedback we get is invaluable. We are chuffed with our 100% satisfaction rate. And we would even appreciate getting negative feedback because finding ways to improve will only help us.
Kathryn Williams, The Doggie Den
From only $9/month
Pricing is based on the total number of store locations you want to collect customer feedback for and includes unlimited customers, transactions and feedback responses.
HOW DOES THE FREE TRIAL WORK?
Explore how Collect works for your business with a 14 day fully-featured free trial. No commitments, cancel anytime.
CAN I CANCEL MY ACCOUNT?
Yes, you can cancel your account at anytime. There's no contracts, no commitments and no cancellation fee.
WHAT IF I ALREADY USE ANOTHER COLLECT APP?
You can start using Collect Feedback right away. You won't be billed for it until your next billing cycle.
Easy set up
1-click Point-of-Sale and/or eCommerce install
Add your logo and customize your messaging
Start collecting valuable customer feedback